Product Description:
- Material: Made from a combination of silicone and ABS, this 2-in-1 vibrator offers a smooth and comfortable experience.
- Vibration Modes: With 10 different vibration modes and 6 varying intensities, you can customize your pleasure to suit your preferences.
- Color in aviable: Available in a stunning purple or rose red, this vibrator adds a touch of elegance to your intimate moments.
Product Maintain:
- Waterproof: Designed with an IPX4 rating, this vibrator is resistant to splashes of water, making it safe for use in the shower or bath.
- Charging Time: It only takes 3 hours to fully charge this vibrator, ensuring minimal downtime between uses.
- Charging Method: Conveniently rechargeable via USB, this vibrator eliminates the need for disposable batteries.
- Use Time: Enjoy up to 1.5 hours of uninterrupted pleasure with this vibrator's long-lasting battery life.
Good Using Experence:
- Noise Level: Operating at less than 35dB, this vibrator ensures discreet and quiet enjoyment.
- Product Size: Measuring at 190mm*33mm, this vibrator is compact and easy to handle.
- Package Contents: Included in the package are 1 USB charging cable (adapter not included), 1 vibrator, and 1 box.
Important Notes:
- To clean this product, avoid immersing it in water for an extended period of time.
- Store this vibrator in a cool, ventilated, and dry place to maintain its quality.
- Enhance your experience by using lubricants with this vibrator.
- If you encounter any issues, please contact us directly before leaving any comments.
Note: We prioritize your privacy and ensure that no sensitive words are displayed on the packaging.
Free Standard Shipping orders $59+, couriers available: USPS, DHL, FEDEX
Delivery Time=Processing Time+Shipping Time
The time frame for order delivery is divided into two parts:
Processing time: Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch in 1-5 business days after the order is placed.
Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination.
The following delivery time does not include processing time:
United States (Except Puerto Rico, Virgin Islands, Guam, Alaska, Hawaii, and Northern Mariana Islands )
Shipping Flats(9-18 business days) the order amount is below $34.98:$12.99
Shipping Flats(9-18 business days) the order amount is between $34.99 and 58.99:$8.99
Free Shipping (9-18 business days) the order amount is above $59:$0
Standard Shipping(7-16 business days) for all orders: $19.99
Faster Shipping(4-10 business days) for all orders: $29.99
Other countries/regions we ship to are Canada, Germany, France, Italy, Netherlands, Japan, South, Korea, Singapore, Israel, Australia, New, Zealand, South, Africa, Anguilla, Aruba, Bahamas, Belize, Costa, Rica, Cuba, Dominica, Dominican, Republic, El, Salvador, Grenada, Guadeloupe, Jamaica, Martinique, Mexico, Montserrat, Netherlands, Antilles, Nicaragua, Panama, Saint, Lucia, Trinidad, And, Tobago, Albania, Andorra, Austria, Belarus, Belgium, Bulgaria, Croatia, Cyprus, Czech, Republic, Denmark, Estonia, Finland, Hungary, Iceland, Ireland, Isle, Of, Man, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Moldova, Monaco, Montenegro, Norway, Poland, Portugal, Romania, San, Marino, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Armenia, Azerbaijan, Bahrain, Bengal, Bhutan, Brunei, Cambodia, India, Indonesia, Iran, Iraq, Jordan, Kazakhstan, Laos, Malaysia, The, Philippines, Qatar, Saudi, Arabia, Thailand, Turkey, United, Arab, Emirates, Uzbekistan, Vietnam, Fiji, Niue, Norfolk, South, America, Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Kenya, Nigeria.
Standard Shipping (5-20 business days) the order amount is below $59:$8.99Free Shipping (5-20 business days) the order amount is above $59:$0Please note that your tracking information might not be visible on your account once your order leaves our warehouse since we need to receive this information from the courier and upload it to our system. However, if you cannot see your tracking number within 48 hours of placing your order, please contact us an email at service@the-rose-toy-official.comNote: We currently don't support shipping anywhere except the countries mentioned above.
ABOUT TAXShipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the package reaches its destination country. If any, these charges must be paid by the customers. Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a package due to import duties or taxes.
We only charge taxes and fees for the following EU countries:
Taxes and fees charged shall be interpreted by the EU organizations
Tips
Affected by shipping peak, there will be some delays in the delivery. The product is still on the way. Any questions, please click to contact us, and we will reply within 24 hours.
Thank you for your patience and understanding.
Return & Exchange Policy
We want you to be happy with your purchase from The Rose Toy Official and offer a 14-day return or exchange policy. If you aren't satisfied with the product, please first contact us at service@the-rose-toy-official.com to learn how to troubleshoot the problem. Be sure to include your order number and we will assist you as soon as possible.
Based on health considerations, returns are only accepted when items are brand new and unopened.
Returns & Exchanges Process:
- Please contact us first, via customer service email: service@the-rose-toy-official.com
- We will provide our return address.
- Please attach the order number, your email and return or exchange reasons on the return note, and ship it with your items together back to our warehouse.
- We will process a refund or exchange within 7 workdays after we confirmed receiving your parcel.
PS: Please do not privately return the address on the package, contact us first before you return the parcel in case of unnecessary trouble.
Freight should be paid by your side and customs clearance should be included to avoid being stuck in customs.
Non-returnable & Non-refundable Products:
- Sales and discounted items
- Products that have been turned on or used
- Underwear or adult products that have been opened
- Receive items have been more than 14 days
Refund Processing Time:
- We will process the refund within 7 workdays after we receive returned package.
- Refund will be refunded to the card you paid. When you will receive the refund, depends on your payment method. (Paypal takes 24 hours, and credit cards take 15 business days to show a refund).
Exchange:
- Unshipped orders: Please contact customer service to replace the products for you, customer service email: service@the-rose-toy-official.com
- Signed orders: the products must meet the returnable standards, please contact our customer service to get the return address.
Shipping Costs:
- The postage depends on the logistics company in your area.
- Freight, taxes, and insurance are not refundable.
- The-rose-toy-official will not be responsible for any return or exchange costs.
- No restocking fee is to be charged to the consumers for the return of a product.
If you have any questions or need more information about our return policy, please don't hesitate to get in touch with us. Our friendly and helpful team will be able to answer any questions you may have. We're here to help!
Customer Service Email: service@the-rose-toy-official.com